Frequently Asked Questions (FAQs) - Forrest Glover Design: Custom Window Treatments

1. What does Forrest Glover Design specialize in?

Forrest Glover Design specializes in crafting custom window treatments, including draperies, roman shades, throw pillows, and bedding. Each piece is meticulously fabricated in Guadalajara, Mexico, to your exact measurements and specifications, ensuring a perfect fit for your space.

2. Where is Forrest Glover Design located?

Our production is based in Guadalajara, Mexico, where we have a skilled team of artisans dedicated to delivering the highest quality custom window treatments.

3. What materials are used in your custom window treatments?

We take pride in using premium materials to create our custom window treatments. While we have a wide range of in-stock linens available for selection, please note that we do not offer fabric sourcing or COM options.

4. What is the typical lead time for orders?

Our efficient production process allows us to deliver most orders within 3-5 weeks from the time we receive your measurements and deposits.

5. Do you offer international shipping?

Yes, we offer international shipping services. We utilize DHL+ for fast and reliable delivery of your custom window treatments to your preferred location.

6. How do I provide measurements for my custom window treatments?

Upon placing your order, we will guide you through the process of taking accurate measurements. Our team is here to assist you in obtaining the right dimensions for your project.

7. Can you accommodate unique window shapes and sizes?

Absolutely! Our expertise lies in creating custom window treatments tailored to your specific window shapes and sizes. Whether you have arched windows, bay windows, or irregularly sized openings, we have the skill and experience to create the perfect solution for your space.

8. What if I need additional design elements, such as bedding or throw pillows to complement the window treatments?

Aside from custom draperies and roman shades, we also excel in crafting throw pillows and bedding to complement your overall design. Our team will ensure all elements harmonize beautifully with your custom window treatments.

9. Can you provide references or testimonials from previous clients?

Certainly! We are more than happy to share references and testimonials from our satisfied clients who have experienced the quality and professionalism of our services.

10. What sets Forrest Glover Design apart from other custom window treatment providers?

At Forrest Glover Design, we pride ourselves on our commitment to exceptional craftsmanship, personalized attention, and efficient project delivery. Our relocation to Guadalajara has allowed us to further elevate the quality of our products while greatly reducing our lead time from the customary 12+ weeks to a mere 3 - 5 weeks.

11. How can I get started with my custom window treatment project?

To get started, simply visit our website at www.forrestgloverdesign.com or reach out to us via email or phone. Our team will guide you through the process, answer any questions you may have, and ensure that your custom window treatment project exceeds your expectations.

 Seamlessly Incorporating COM in Custom Window Treatments Shipped to Guadalajara

At Forrest Glover Design, we take pride in offering personalized solutions for custom window treatments that allow our clients to bring their unique touch to their interior spaces. Through the incorporation of Customer's Own Material (COM), we ensure that your chosen fabric or trim perfectly complements your design vision. This article will provide an in-depth look at the process, including the small premium charged between $45-125 for COM projects. This premium helps cover the importation costs in Mexico and shipping expenses from Los Angeles to Guadalajara. Additionally, we will discuss the timeline from the arrival of your selected fabric in LA to its final destination at our factory in GDL, and the importance of submitting a detailed fabric and/or trim invoices before the shipment reaches our freight forwarder in Los Angeles to prevent any shipping delays.

Step 1: Selecting Your Preferred Fabric

To get started with your custom window treatment project, simply select your desired fabric or trim to incorporate into the drapery design. Whether it's a unique fabric with a captivating pattern or an elegant trim to enhance the final look, our team is here to guide you through the selection process. We are also happy to offer guidance about which types of fabrics or trims are suitable for your particular project.

Step 2: Understanding the COM Premium

We believe in providing transparent pricing to our valued customers. For COM projects, we charge a small premium between $45-125, which covers the importation costs in Mexico and the shipping expenses from our Los Angeles facility to Guadalajara. This ensures a hassle-free process for our clients and guarantees that your chosen material arrives at its destination safely and on time.

Step 3: Shipping Your Material to Los Angeles

Once you have chosen your fabric or trim, have the fabric vendor ship it to our dedicated facility in Los Angeles. We recommend using our trusted freight forwarder to guarantee secure and efficient transportation. Truth be told, if you ship directly to our factory, it will likely never be released from customs in Mexico. From the moment your shipment is received in LA, it takes approximately 1 - 1.5 weeks to reach our factory in Guadalajara. All COM must be labeled with our account number (provided at time of purchase) to be processed properly and shipped to the correct location.

Step 4: Submitting the Detailed Fabric and/or Trim Invoice

To avoid any shipping delays from Los Angeles to Guadalajara, we request that you submit a detailed fabric and/or trim invoice to our team before the shipment arrives in LA. This invoice should include essential information such as the material's description, quantity, value, and any other relevant details. By providing this information upfront, we can ensure a smooth customs clearance process and expedite the transfer of your COM material to our manufacturing facility in GDL.

Step 5: Expert Fabrication in Guadalajara

Upon arrival at our factory in Guadalajara, our skilled craftsmen will commence the fabrication process with meticulous attention to detail. Using state-of-the-art equipment and adhering to your design specifications, we will transform the chosen material into exquisite, made-to-measure window treatments.

At Forrest Glover Design, we are committed to delivering the highest level of craftsmanship and personalized service to our clients. By incorporating Customer's Own Material (COM) into our custom window treatment projects, we empower you to infuse your unique style into every aspect of your home or design project. With a small premium covering importation and shipping costs, your material will be safely transported from Los Angeles to Guadalajara. By submitting a detailed fabric and/or trim invoice before the shipment arrives in LA, you can further ensure a smooth and timely process. Trust us with your custom window treatment needs, and experience the seamless integration of your personal touch in every project shipped to your doorstep in Guadalajara.